Terms and Conditions

1. Appointment Scheduling:

• Appointments can be scheduled by phone, email, or through our online booking system.
• Clients are encouraged to arrive on time for their appointments. Late arrivals may result in a shortened session or rescheduling, at the discretion of the therapist.

2. Cancellation Policy:

• Clients are required to provide at least 24 hours’ notice for appointment cancellations or rescheduling.
• Missed appointments or cancellations made less than 24 hours in advance may be subject to a cancellation fee.

3. Confidentiality:

• All client information and interactions are strictly confidential, in accordance with professional ethics and legal regulations.
• Exceptions to confidentiality may occur in cases where there is imminent risk of harm to self or others, or when required by law.

4. Payment and Fees:

• Payment is due at the time of service, unless other arrangements have been made in advance.
• Fees for services are determined based on the type and duration of therapy provided, and will be discussed with the client prior to the start of treatment.

5. Professional Conduct:

• Our therapists adhere to the highest standards of professionalism, ethics, and integrity in their interactions with clients.
• Clients are expected to treat therapists and staff with respect and courtesy at all times.

6. Scope of Practice:

• Our therapists are qualified  to provide psychological services within their scope of practice. Referrals may be provided for issues that fall outside of their expertise.

7. Termination of Services:

• Therapy may be terminated at any time, at the discretion of the therapist or client, with appropriate notice and discussion of referral options if needed.

8. Feedback and Complaints:

• We welcome feedback from clients about their experiences with our clinic. Any complaints or concerns will be addressed promptly and professionally.

9. Emergency Situations:

• In the event of a psychological emergency or crisis, clients are encouraged to seek immediate assistance from emergency services or crisis hotlines.

10. Changes to Terms and Conditions:

• These terms and conditions may be updated or revised periodically. Clients will be notified of any changes in advance.

By scheduling an appointment with Conscientious Psychologist Clinic, clients acknowledge that they have read, understood, and agreed to abide by these terms and conditions.